AI + Accessibility: Benefits, Limitations, and Practical Workflows

Session Category User Experience & Accessibility Audience Intermediate

AI tools are increasingly marketed as solutions for digital accessibility — scanning sites, filing issues, generating alt text, proposing code fixes. Some of this is genuinely useful. Some is dangerously misleading.

This half-day session gives you a grounded, practical understanding of where AI accelerates accessibility work and where it creates new risks. You'll evaluate AI-generated fixes, compare scanning tools side by side, learn to write custom instructions that teach AI your organization's standards, and build a 90-day action plan with peers from similar organizations.

Who Should Attend

  • Web developers and engineers who may use AI tools for remediation
  • IT managers and directors evaluating AI accessibility tools for procurement
  • Accessibility coordinators and compliance officers who need to know what AI can and cannot certify
  • Content creators and editors encountering AI-generated alt text, captions, or plain-language tools
  • Project managers and product owners building accessibility into roadmaps
  • Leadership making budget and strategy decisions

Learning Objectives

  • Articulate pros, cons, and limitations of AI for accessibility
  • Explain why human-in-the-loop review is non-negotiable and the SME role
  • Evaluate AI-generated accessibility fixes as accept, modify, or reject
  • Navigate the AI accessibility tool landscape
  • Describe custom AI instructions and how they encode organizational standards
  • Identify risks of accessibility overlays
  • Create a 90-day action plan with AI tools and human oversight