Eric Michalsen is an Onboarding Manager at Pantheon where they guide new customers to all that Pantheon offers. Prior to this Eric was a Drupal/Wordpress developer, and has been in Drupal since 5.x. Eric is based in Kentucky with his wife and 6-year-old daughter, who, as it turns out, has all kinds of ideas for the new 3D printer.
Eric can be found on Twitter @michalsen and is happy to converse on any and all topics, Drupal or not, and Instagram @eric_michalsen where the focus more on "maker stuff" and watchmaking.
Joan Edwards is a Senior Technical Writer at Pantheon. When she’s not writing docs, you can probably find her learning about human computer interaction or Agile methodologies. In her spare time she enjoys biking, reading, and playing music.